Zoomdata Version

Zoomdata Release Vehicles and Licensing Management

Zoomdata offers multiple release vehicles to suit the varying needs of its customer base. Some customers want faster, more incremental access to new features while others value invariability and feature predictability more than a new feature set. Read below to understand the differences between our long-term supported (LTS) release and rapid release models, to help you choose the one which is right for you. In addition, follow the steps below to obtain a license appropriate for your release of choice from our support team.

LTS Passive Support Release (Currently Zoomdata Version 2.6)

Our LTS Passive Support release receives only critical patches and security updates until its end-of-life date. We encourage you to migrate to our latest LTS Active Support release. The documentation for the LTS Passive Support release will be updated only when necessary. If there are changes to existing functionality or workarounds you need to be aware of, you can find the information you need in our Release Notes.

LTS Active Support Release (Currently Zoomdata Version 3)

Our LTS Active Support release receives stability updates and maintenance patches every two weeks until it becomes our LTS Passive Support release. This allows you to use a predictable version of Zoomdata, while offering fixes and security patches as needed. If you don’t want to frequently introduce new features to your end-users or if your Zoomdata configuration has many customizations, we recommend selecting this version. The documentation for the LTS Active Support release will always be up to date with the latest patch release. If there are changes to existing functionality or workarounds you need to be aware of, you can find the information you need in our Release Notes.

Rapid Release (Not Yet Available)

The newest addition to the Zoomdata family will follow a rapid release cadence. With this release model, we will offer new functionality and updates every four weeks. If you are looking to continually expand your business value and have the ability to upgrade your environment frequently, we recommend selecting this version. Our rapid release model includes new features, updates to existing functionality, and maintenance patches all rolled into one release. The documentation for the rapid release will always be up to date. If there are changes to existing functionality or workarounds you need to be aware of, you can find the information you need in our Release Notes.

Requesting a New License Key

Zoomdata notifies you when your license key is about to expire. Before reaching out to Application Support to request a new license key, you need to do the following:

  1. In the environment for you which you need a new license key, log in as a Supervisor.
  2. Under the Supervisor tab, select License.
  3. Copy your current Zoomdata instance ID.
  4. When emailing Application Support to ask for a new license key, be sure to include your Zoomdata version and current Zoomdata instance ID.

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