In most organizations, information from customer touchpoints is scattered and isolated across multiple systems. It’s often stale and unactionable.
Without a unified view of fresh and accurate customer data, marketing efforts are hit or miss. The customer experience suffers. And market share erodes.Imagine having the ability to explore and visualize data from every customer touchpoint — transactional, survey, call center, web, and social media. That’s Customer360 with Zoomdata: an intuitive, user-friendly way to tap into data of any type and size.
Data-driven decisions are better decisions. And data-driven marketing decisions separate the successful from the struggling.
Customer 360 with Zoomdata helps marketers:
Use big data to analyze:
Identify the best strategies for:
Zoomdata is the only visual analytics platform that natively connects to virtually any modern data source. So, no matter where you store your customer data, Zoomdata can connect to it with optimized Smart Data Connectors that take advantage of the unique capabilities of sources like Elasticsearch, Snowflake, Cloudera Impala, MemSQL, and much more.
Once connected to Zoomdata for analyzing customer insights, you can: