Effective Date: April 4, 2018
Zoomdata recognizes The General Data Protection Regulation (GDPR) (EU Regulation 2016/679). Accordingly, we require double opt-in for marketing communication with European Union (“EU”) residents, and provide an ability, as appropriate, to opt out of having your personal information stored in our systems that may have come through our Site. Zoomdata segments it’s database for the purpose of marketing the right content to the right person at the right time. Examples of this segmentation may include company location, industry, job role, pages visited our resources downloaded.
By visiting the Site, you agree that your personal information will be handled as described in this Policy. Your use of our Site, and any dispute over privacy, is subject to this Policy and our Terms of Service , including its applicable limitations on damages and the resolution of disputes. The Terms of are incorporated by reference into this Policy.
We offer a downloadable software application (“Software”). To download our Software, we request your first and last name, email address, company name and some information about your business challenges. In order to comply with the GDPR double opt-in requirements, we also ask if you are an EU resident. After you have downloaded our Software , we do not see or have access to the information that you evaluate through the Software or the reports that the Software generates. All of that information is stored locally on your end.
Our Site: Our Site is largely for informational and customer service purposes.
Contact Us. If you contact us through our Site, we will collect your first and last name, email address, phone number, ask if you are an EU resident and any other information that you choose to provide to us. We may share such information with Reseller Partners if you indicated an interest in speaking to someone about our product.
Customer Service. If you download our Software, you may have the option to establish an account through our Site (at support.zoomdata.com) for customer service purposes by providing us your first and last name, email address, company name, and selecting a username and password. You may be able to submit customer service inquiries through our Site.
We use the information that we gather about you for the following purposes:
We do not share your personal information with third parties for their own marketing purposes. We may share your information, including your personal information, as follows:
Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf.
Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
In Response to Legal Process. We may disclose the information we collect from you to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
Persistent cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity. We also use persistent cookies to make it easier for you to browse our website. For instance, if you visit more than once and download an asset, you will not need to provide your contact information each time. If you clear your cookies after a visit to our website, you will appear as a new visitor.
Third Party Cookies. We may also engage third parties to track and analyze Site data. We use the data collected by such third parties to help us administer and improve the quality of the Site and to analyze Site usage. Such third parties may combine the information that we provide about you with other information that they have collected. This Policy does not cover such third parties’ use of the data .
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
We use automated devices and applications, such as Google Analytics and Google Tag Manager, to evaluate usage of our Site and, to the extent permitted, our Application. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. We do not share your personal information with these third parties.
Our Site may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Despite our best efforts, no data security measures can guarantee 100% security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email footer. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.
Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
If you have questions about the privacy aspects of our Site or Software or would like to make a complaint, please contact [email protected]
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site, or by notifying registered users who have downloaded our App via email (if email was provided).